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FAQS

We hope that your experience with Calmlii is as effortless as possible; however, we do acknowledge that questions may arise.

How does Calmlii work?

Calmlii is able to use different frequencies of harmless micro electrical signals, for example TENS.

What is TENS?

TENS(transcutaneous electrical nerve stimulation) works by passing harmless(and painless;) electrical signals into the body from its pads. This relieves pain in two ways:

Firstly, continuous and mild "high frequency" electrical activity can block pain signals from travelling to the brain through the nervous system.

Secondly, TENS stimulates the body to activate it's own natural pain-control mechanisms. "Low frequency" or short bursts of mild, electrical activity can cause the body to release it own pain easers, called beta endorphins.

Is Calmlii safe?

Yes, Calmliis electronic stimulation is generally safe. You should though never use this product with pacemakers or any other embedded electronic medical devices, heart-lung machines or other lifekeeping electronical devices, Electrocardigraph and any other medical-screening and monitoring devices. Do not use this device on patients whose pain syndromes are undiagnosed.

Where can i put Calmlii on my body?

It can be put on each muscle and point, we though recommend to keep the pads away from the heart, positions above the head and neck, or throat and mouth. The best way to relieve pain, is to put the pads on the relative pain points.

How much is the shipping fee?

We offer FREE worldwide shipping!

When will my order arrive?

There is currently no definite and fixed number of days for the arrival of the product. Please allow around 7 to 15 business days to receive the product at your doorstep.

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be 100% sure about purchasing the product before proceeding to checkout.

Do you have a return policy?

Yes, we offer a 30 day free refund in case of any damages. Please refer to the Legal/Policies menu for our return policy and for other concerns.

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail at: info@calmlii.com.

How do I proceed through the checkout process?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the checkout process.

What methods of payment do you accept?

We accept Credit Cards, Debit Cards, PayPal, Bank Transfer (through PayPal), Google Pay and Apple Pay.

How safe is my personal information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.

Which browser should I use to view your site?

We highly recommend that you browse with the latest version of Microsoft Edge, Mozilla Firefox, Google Chrome or Apple Safari.

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